Telstra Plans in Brisbane: Talk to Your Local Telstra Partner
Not sure which Telstra plan is right for you? Mobile Connect is a Telstra partner with two Brisbane stores, Underwood Marketplace and Sunnybank Hills Shopping Town. Tell us how you use your phone and we’ll point you to the plan that fits, in plain English and without the pressure.
We sell Telstra mobile plans, SIM only plans, prepaid, home internet, mobile broadband and phones, and we fix phones too. One visit covers all of it.
📋 Why Brisbane Customers Ask Us About Telstra
- Honest advice. If a cheaper plan suits you better, we’ll say so. You shouldn’t pay for data you won’t use.
- Two local stores, open seven days, with real people who know the plans.
- Every Telstra option in one place: mobile plans, SIM only, prepaid, home internet, mobile broadband and phones.
- We fix phones too, so a cracked screen or tired battery can be sorted on the same visit.
Which Telstra Plan Suits You?
Most people don’t need the biggest plan. Here’s a quick guide to what each option is for, and when it makes sense.
Telstra SIM Only Plans
Keep your phone, pay month to month, and change plans as your needs change. No lock-in contract.
Telstra Mobile Plans With a Phone
Spread the cost of a new handset over monthly payments. We’ll go through the full cost over the term before you decide.
Telstra Prepaid
No contract and no bill shock. Pay upfront, recharge when you need to, and stop whenever you like.
See Telstra prepaid SIM cards →Telstra Home Internet and NBN
Tell us your household size and how you use the internet, and we’ll recommend a speed tier so you don’t overpay.
Telstra Mobile Broadband
Data for tablets, laptops and hotspots, using Telstra’s 4G and 5G network wherever you work.
Outright Phones
Apple, Samsung, Google, OPPO and more, so you can pair your phone with any plan you like.
Not sure which one is you?
Tell us how you use your phone and we’ll recommend one or two plans, with the full cost explained.
How Much Do Telstra Plans Cost?
Telstra postpaid plans start from about $55 a month for the Starter plan (5GB), and the Premium plan is about $99 a month. Prepaid kits start around $15 for 7 days.
| Telstra Prepaid Kit | What You Get | Best For |
|---|---|---|
| $15 | 4GB for 7 days | Visitors and short-term use |
| $44 | 20GB for 28 days | Everyday use, mostly on Wi-Fi |
| $74 | 80GB for 28 days | Heavy users and hotspotting |
| $200 | 80GB over 6 months | Backup phones and light users |
| $395 | 180GB over 12 months | Set and forget for a year |
Standard prices following Telstra’s May 2026 changes. Offers and bonus data change often, so ask us for today’s price.
💡 We’ll Tell You the Full Cost
That includes any phone repayments and what you’ll pay after any introductory offer. If you hold a concession card, ask us about Telstra’s concession discount.
Why Buy Your Telstra Plan From Mobile Connect?
✅ What You Get With Us
- Real people, local to you. Walk into either store, seven days a week.
- Honest advice. The lowest-cost plan that suits you, not the biggest one.
- Your phone checked. Bring it in and we’ll check it will work with Telstra before you commit.
- Repairs under the same roof. See our phone repair services.
📍 Two Brisbane Stores
- Underwood Marketplace
- Sunnybank Hills Shopping Town
- Email: info@mobileconnect.com.au
What Happens When You Enquire?
Tell us what you need
Send an enquiry or walk into either store.
A few simple questions
About your phone, how much data you use and your budget.
We recommend a plan
One or two options, with the costs explained clearly.
You decide
No obligation to sign up on the day.
Get connected
If you go ahead, we help you get set up in store.
Ready to talk Telstra?
Send us an enquiry or walk into your nearest store. We’ll help you work out the right plan.
What Do Customers Say About Mobile Connect?
Read what customers say about our advice, our service and the way we explain things.
Frequently Asked Questions
Is Mobile Connect a Telstra partner?
Yes. Mobile Connect is a Telstra partner with stores at Underwood Marketplace and Sunnybank Hills Shopping Town, so the plans and services you buy from us are genuine Telstra plans.
Can I bring my own phone to Telstra?
Yes. If your phone is unlocked and supports Australian 4G or 5G, it will work with a Telstra SIM only or prepaid plan. Bring it in and we’ll check it with you.
What’s the difference between SIM only and prepaid?
SIM only is a monthly plan with no phone included, while prepaid is paid upfront so you can only spend what you’ve already recharged. Prepaid suits people who want tight control over spending.
What Telstra prepaid SIM plans and recharges are available at Mobile Connect?
Mobile Connect can help you choose from the current Telstra Pre-Paid SIM kits and recharge options available in-store, including shorter-expiry and long-expiry choices. Recharge values, data allowances, bonuses and expiry periods can change, so contact Underwood Marketplace or Sunnybank Hills Shopping Town to confirm current availability before visiting. Existing Telstra Pre-Paid customers can also recharge through My Telstra or Telstra’s online recharge service.
Can I upgrade or replace my existing Telstra SIM card here?
Yes, Mobile Connect can help eligible Telstra customers replace a lost, damaged or incompatible physical SIM and explain the available eSIM options. Bring the phone and valid photo identification, and make sure the account holder is present because identity and account checks are required. Depending on the service and recent account activity, Telstra may require the replacement or physical-SIM-to-eSIM conversion to be completed through My Telstra or Telstra Support.
Do I need to sign a contract for a Telstra plan?
Not for SIM only or prepaid, which are no lock-in. If you buy a phone on a plan, you repay the phone over a set term, and we’ll go through the full cost with you first.
Can I keep my current phone number?
Yes. You can move your number to Telstra. Ask us before you cancel your old service so you’re not left without a connection.
What do I need to bring in store?
Bring your phone and photo ID, such as a driver licence or passport. If you’re moving your number, bring your current provider’s account details as well.
Which Telstra plan is best for me?
It depends on how much data you use and whether you need a phone included. If you mostly use Wi-Fi at home and work, a smaller plan usually does the job, and we’ll recommend the lowest-cost plan that suits you.
Can you help with Telstra home internet?
Yes. Tell us your address and how many people use the internet, and we’ll recommend a Telstra home internet plan that suits your household.
Ready to Find the Right Telstra Plan?
Send us an enquiry or walk into Underwood Marketplace or Sunnybank Hills Shopping Town any day. Tell us how you use your phone and we’ll take care of the rest.