📋 Why Choose Belong Through Mobile Connect?

  • Telstra-owned, lower price. Belong is owned by Telstra and runs on Telstra’s wholesale network, which covers 98.8% of Australians.
  • No lock-in. Belong mobile plans are SIM only, so you can change or leave without an exit fee.
  • Unused data rolls over. Belong’s data bank saves what you don’t use.
  • Local help. Two Brisbane stores, open seven days, with people who’ll explain it in plain English.

Which Belong Plan Suits You?

Belong keeps it simple with four SIM only mobile plans. All include unlimited standard national talk and text, and all run on Telstra’s wholesale network.

Light user

25GB Mobile Plan

$34 / month

Good if you’re mostly on Wi-Fi at home and work, and use your phone for calls, messages, maps and the odd video.

Everyday user

40GB Mobile Plan

$39 / month

Room for regular streaming, social media and the occasional hotspot, without paying for data you won’t touch.

Heavy user

160GB Mobile Plan

$59 / month

For hotspotting, working off your phone, gaming and downloads, with plenty of headroom.

Tablet, hotspot or spare SIM

Belong Data Plans

From $20 / month (20GB)

Data-only SIMs for tablets, mobile hotspots or a second data SIM alongside your current plan.

Home internet

Belong Internet

NBN plans with unlimited data. Tell us your address and household size and we’ll recommend a speed tier and check the contract options currently offered.

Prices are Belong’s standard monthly prices after its May 2026 changes, per Belong’s price changes page. Belong runs bonus data offers for new customers and prices can change, so ask us for what’s available today.

Not sure how much data you need?

Check your phone’s usage settings, then tell us the number. We’ll match it to the right plan.

Which Belong Plan Is Actually the Best Value?

The 100GB plan gives you the best price per gigabyte for most people, and the 160GB plan is the cheapest per GB overall. The cheapest plan is rarely the cheapest way to buy data.

Belong PlanMonthly PriceDataCost Per GB
Small$3425GB~$1.36
Medium$3940GB~$0.98
Large$49100GB~$0.49
X-Large$59160GB~$0.37

⚠️ Don’t Pay for Data You Won’t Use

Cost per GB only matters if you’ll use the data. If you mostly use Wi-Fi and rarely pass 15GB, the $34 plan is the better buy. If you stream on the go or hotspot to a laptop, the 100GB plan costs just $15 more for four times the data. We’ll look at your actual usage and tell you which side of that line you’re on.

Belong or Telstra: Which One Is Right for You?

Belong and Telstra share a network, so the real choice is about price and what you need around the plan.

✅ Belong Suits You If

  • You already have a phone, or you’ll buy one outright
  • You want the lowest monthly price from a Telstra-owned brand
  • You’re happy managing your account online
  • You want no lock-in contract and unused data that rolls over

💡 The Honest Take

Belong’s support is online, and customer service reviews are mixed. If you’re not comfortable sorting out an account on your own, that’s the one thing the lower price doesn’t cover. It’s also why people use us. We help you choose, set up and sort out the first hurdles, so you get the saving without the stress.

Why Join Belong Through Mobile Connect?

✅ What You Get With Us

  • Real people, local to you. Walk into either store, seven days a week.
  • Honest advice. The lowest-cost plan that suits you, not the biggest one.
  • Your phone checked. Bring it in and we’ll check it will work with the network before you commit.
  • Repairs under the same roof. See our phone repair services.

How to Get Started With Belong

1

Tell us what you need

Send an enquiry or walk into either store.

2

A few simple questions

About your phone, how much data you use and your budget.

3

We recommend a plan

One or two options, with the costs explained clearly.

4

You decide

No obligation to sign up on the day.

5

Get connected

If you go ahead, we help you get set up. Bring photo ID such as a driver licence or passport.

Want to check coverage first? Belong uses Telstra’s wholesale network, which is smaller than the full network shown on Telstra’s coverage map, so coverage can be weaker in regional and remote areas. If you travel outside the cities, ask us about Boost, which uses the full network. You can also read more at Belong’s website.

Ready to switch to Belong?

Send us an enquiry or walk into your nearest store. We’ll help you work out the right plan.

What Do Customers Say About Mobile Connect?

Read what customers say about our advice, our service and the way we explain things.

Posted on Google Google
Puneeth S profile picture
Puneeth S
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very soft-spoken, polite, and helpful. He understood my requirements and guided me in choosing the right option. I really appreciate his patience, friendly approach, and excellent customer service. Thank you, for helping me make the right choice!
Posted on Google Google
Lesley Black profile picture
Lesley Black
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
The staff at Telstra Partner Underwood are always extremely helpful and courteous. I would especially like to thank Rizal for his expertise and patience in helping me with a particularly complicated problem.
Posted on Google Google
samuel george profile picture
samuel george
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very professional and friendly staff
Posted on Google Google
Melanie Johnson profile picture
Melanie Johnson
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Was amazing with everything I needed to know
Posted on Google Google
Harpanthpreet Singh profile picture
Harpanthpreet Singh
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very good services they provided Highly recommended, staff is sood good , thankyou for help rahul bhai👌
Posted on Google Google
John Baills profile picture
John Baills
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great service on two separate visits for two separate issues, all staff members were friendly and efficient, with instant attention as soon as I walked in. Great customer service!

Frequently Asked Questions

Is Belong the same as Telstra?

Belong is owned by Telstra and runs on Telstra’s wholesale network, but it is a separate budget brand with its own plans, pricing and online-only support. You get Telstra-powered coverage at a lower price, without Telstra’s stores or phone-on-a-plan options.

Does Belong use the Telstra network?

Yes, but it uses Telstra’s wholesale network rather than the full network. The wholesale network covers about 98.8% of Australians, slightly less than the full network, so coverage can be weaker in regional and remote areas. If you travel outside the cities, Boost uses the full network.

Are Belong plans lock-in contracts?

No. Belong mobile plans are SIM only with no lock-in contract, so you can change plans or leave without an exit fee.

How much do Belong mobile plans cost?

Belong mobile plans start from $34 a month for 25GB, with 40GB at $39, 100GB at $49 and 160GB at $59 a month after Belong’s May 2026 price changes. Belong also runs bonus data offers for new customers, so ask us what is available today.

Can I keep my current phone number with Belong?

Yes. You can move your number across to Belong. Ask us before you cancel your old service so you are not left without a connection.

Do I need my own phone to join Belong?

Yes. Belong plans are SIM only, so you bring your own phone. If your phone is unlocked and supports Australian 4G or 5G it will work, and we can check it with you in store. If you need a phone, we sell phones outright.

What happens to my unused Belong data?

Unused data is saved in your data bank and rolls over to later months. You only start using banked data once you go past your monthly allowance, and you can gift data to other Belong customers.

How do I get started with Belong at Mobile Connect?

Send us an enquiry or walk into Underwood Marketplace or Sunnybank Hills Shopping Town. Tell us how much data you use and we will recommend a plan, explain the cost and help you get connected. Bring photo ID such as a driver licence or passport.