Mobile Connect Underwood: Telstra Partner and Phone Repair at Underwood Marketplace
We’re inside Underwood Marketplace on Logan Road, close to where Logan Road meets Beenleigh Road. If you’ve got a phone that needs fixing, a plan that’s costing too much or an NBN connection that’s gone sluggish, you can walk in, put the phone on the counter and we’ll work it out together.
Locals from Underwood, Springwood, Kingston, Rochedale South and Kuraby drop in on their way to the supermarket, so most visits are quick.
Address
Underwood Marketplace, 3215 Logan Road, Underwood QLD 4119
Open seven days
See the hours table below. Walk-ins welcome.
Languages
English, Hindi, Cantonese and Mandarin.
What Is Mobile Connect Underwood?
Mobile Connect Underwood is a Telstra partner store and phone repair shop at Underwood Marketplace, 3215 Logan Road. We sell and set up Telstra, Belong and Boost services, and we fix phones in the same shop.
That mix is the point. A lot of the people who come in about a plan also have a cracked screen or a battery that won’t last the afternoon. They can sort both in one trip, and nobody has to explain the whole story twice.
Underwood sits on the busy Logan Road corridor, so we see plenty of tradies, shift workers and families who want things done properly but don’t have an hour to spare. We plan around that.
How Do You Get to Underwood?
By car
Underwood Marketplace is at 3215 Logan Road. Put that address into your GPS and follow the signs into the centre car park. Logan Road and Beenleigh Road meet nearby, and the Pacific Motorway is a short drive away, so it’s an easy stop on your way through. Please check the car park’s time limits and accessible bays on the day, as centre arrangements can change.
By bus
The nearest bus stops are on Beenleigh Road at Logan Road, and on Logan Road near Kingston Road. Use the TransLink journey planner to see which routes run when you’re travelling.
By train
There isn’t a train station beside Underwood Marketplace, so most people arrive by car or bus. If you’re coming by train, plan on a bus or short drive from the nearest station.
What Are the Opening Hours at Underwood?
The Underwood store is open seven days a week. Here are the current trading hours.
| Day | Hours |
|---|---|
| Monday | 9:00am – 5:30pm |
| Tuesday | 9:00am – 5:30pm |
| Wednesday | 9:00am – 5:30pm |
| Thursday | 9:00am – 5:30pm |
| Friday | 9:00am – 5:30pm |
| Saturday | 9:00am – 4:00pm |
| Sunday | 10:00am – 3:00pm |
Public holiday hours can differ. If you’re making a special trip, check today’s hours on our Google listing before you leave.
Heading to Underwood Marketplace?
Send us a quick enquiry before you come in, and tell us what you need. We’ll have the answer ready when you arrive.
What Can You Get Done at Underwood?
Everything below is available at the Underwood store, from one counter.
Telstra, Belong and Boost
Pick the right plan for how you use your phone. We’ll tell you honestly when a cheaper brand is the better fit.
See Telstra plans →Screens, batteries and charging ports
Same-day repairs on most models, with a warranty on parts and workmanship.
See phone repair →NBN and 5G home internet
We check what your address can actually get before recommending a speed.
See NBN internet →Prepaid SIMs and eSIM setup
Switch providers and keep your number, or move to an eSIM with someone beside you.
See eSIM →Business mobile and internet
Staff phones, shared data and business NBN, sized to your team.
See business plans →Moving to Telstra
Bring your old SIM and your ID, and we’ll help you move without losing your number.
See switching →Not sure which of these you need? Our Help Centre answers the most common questions, and you can always just ask us.
Who Will You Meet in Store?
The Underwood team speaks English, Hindi, Cantonese and Mandarin. Telstra lists our store as one of its partner stores that can help in those languages, so if you’d rather talk through a plan or a repair in your own language, you’re welcome to.
We’d rather explain things properly than rush you. If you’re comparing options, we’ll lay out the real cost, including what happens after any introductory offer, and you can take your time deciding.
What Does the Store Look Like?
A quick look at what to expect when you walk in. If you’re hunting for us in the centre, look for the Mobile Connect sign inside Underwood Marketplace.
What Do Customers Say About Underwood?
Customers who visit the Underwood store leave their feedback on our Google listing. Read what they say about the advice and the repairs.
Frequently Asked Questions
Where exactly is the Mobile Connect Underwood store?
We’re inside Underwood Marketplace at 3215 Logan Road, Underwood QLD 4119, near the corner of Logan Road and Beenleigh Road.
Is there parking at Underwood Marketplace?
Yes, the centre has a shopping centre car park. Check the signs for time limits and accessible bays when you arrive, as arrangements can change.
Which bus stops are closest to the store?
The closest stops are on Beenleigh Road at Logan Road and on Logan Road near Kingston Road. Use the TransLink journey planner to check routes and times.
Do I need an appointment to visit the Underwood store?
No. Walk-ins are welcome seven days a week, though you can send us an enquiry first so we can prepare for your visit.
Can you fix my phone while I wait?
Many common repairs, such as screens and batteries, are done the same day on most models. Bring your phone in and we’ll tell you how long yours will take and what it costs.
Do you speak languages other than English at Underwood?
Yes. The team speaks Hindi, Cantonese and Mandarin as well as English, and Telstra lists our store as a partner store that can help in those languages.
Which suburbs does the Underwood store serve?
Most of our customers come from Underwood, Springwood, Kingston, Rochedale South, Kuraby and Slacks Creek, but you’re welcome from anywhere in Brisbane or Logan.
💡 Prefer the other side of town?
Our second store is at Sunnybank Hills Shopping Town on Compton Road. See the Mobile Connect Sunnybank Hills page for its hours, map and parking.
Pop In to See Us at Underwood Marketplace.
Walk in any day, or send us an enquiry first. Tell us what your phone, plan or internet is doing and we will take care of the rest.