NBN Internet Plans in Brisbane: Honest Advice From Your Local Telstra Partner
Choosing an NBN plan shouldn’t mean wading through 40 comparison pages and a dozen “first 6 months” offers. Mobile Connect is a Telstra partner with two Brisbane stores, and we’ll help you pick the right NBN speed and plan, check what your address can actually get, and arrange the switch.
Tell us how many people live at home and what you use the internet for. We’ll make sure you don’t pay for speed you won’t use.
📋 Why Get Your NBN Through Mobile Connect?
- Telstra and Belong NBN from a Telstra partner, so you can compare both for your address.
- Plain-English advice. We explain NBN speeds, connection types and modems without the jargon.
- No overselling. Most households don’t need gigabit speeds, and we’ll tell you if you don’t.
- Local help. Two Brisbane stores, open seven days, with people who’ll help you switch or move.
Which NBN Options Can We Help With?
Here’s what’s available through the brands we work with, and who each one suits.
Telstra NBN
Five speed tiers from NBN 25 to NBN 1000, with an optional Telstra Smart Modem that includes 4G backup if your NBN drops out.
See Telstra plans →Belong NBN
Telstra’s budget brand, with NBN 25, 50 and 100 plans on month-to-month terms. Managed online and good value for everyday use.
See Belong plans →Boost
Boost is best known for prepaid mobile on the full Telstra network. For home NBN we usually recommend Telstra or Belong, so ask us what Boost offers today.
See Boost plans →Telstra 5G Home Internet
A plug-and-play alternative to NBN, with speeds that depend on your local 5G signal. We can help you work out if it suits your home.
Not sure which NBN plan you need?
Tell us your address and how your household uses the internet. We’ll recommend a plan and explain the full cost.
How Much Do Telstra NBN Plans Cost?
Telstra’s internet-only NBN plans run from $89 a month for NBN 25 to $129 a month for NBN 1000. Adding the Telstra Smart Modem with 4G backup costs an extra $8 to $14 a month, depending on the plan.
| Telstra Plan | Speed | Internet Only | With Smart Modem |
|---|---|---|---|
| Basic | NBN 25/5 | $89 | $97 |
| Essential | NBN 50/20 | $99 | $113 |
| Premium | 100/20 (FTTN, FTTC, FTTB) or 500/50 (FTTP, HFC) | $99 | $113 |
| Ultimate | NBN 750/50 | $119 | $129 |
| Ultrafast | NBN 1000/100 | $129 | $139 |
Prices from Telstra’s 1 July 2026 changes, per Telstra’s price change notice. Prices and offers can change, so ask us for today’s price.
💡 A Quirk Worth Knowing
On fibre connections (FTTP or HFC), the Premium plan gives you 500Mbps for the same $99 as the Essential plan’s 50Mbps. Telstra has also limited its Essential plan to connections that can’t get above 70Mbps. If you can get Premium, it’s usually the better buy.
How Much Do Belong NBN Plans Cost?
Belong’s NBN plans start at about $75 a month for NBN 25, with NBN 50 at about $91 and NBN 100 at about $95. All are month-to-month, so there’s no lock-in contract.
| Belong Plan | Speed | Typical Price | Best For |
|---|---|---|---|
| NBN 25 | 25/5 | ~$75 | One or two light users |
| NBN 50 | 50/17 | ~$91 | Small households and streaming |
| NBN 100 | 100/17 | ~$95 | Families and busy homes |
Standard prices from July 2026, per WhistleOut’s Belong NBN price guide. Belong also offers faster tiers on some fibre connections and sometimes runs intro offers, so ask us what’s available at your address.
Want both prices side by side?
We’ll check your address and compare Telstra and Belong for your home.
Telstra or Belong: Which NBN Is Right for You?
| Telstra NBN | Belong NBN | |
|---|---|---|
| Starting price | $89 (NBN 25) | ~$75 (NBN 25) |
| Fastest speed | NBN 1000 | NBN 100 (faster on some fibre) |
| Modem with 4G backup | Yes, Telstra Smart Modem | Check at sign-up |
| Contract | Month to month | Month to month |
| Support | Telstra stores, phone and app | Online and app |
| Best for | Faster speeds, backup and support | Lower price and simple plans |
⚠️ The Honest Take
If your home is on an older connection type (FTTN, FTTC or FTTB), you’re capped at around 100Mbps, so paying for Telstra’s faster plans won’t help. In that case Belong’s NBN 100 is usually the better value. If you’re on fibre and several people stream, game or work from home, Telstra’s Premium plan is hard to beat.
What NBN Speed Do You Actually Need?
Most households are well served by NBN 50 or NBN 100. Paying for a faster plan than you use is the most common NBN mistake we see.
| Your Household | Speed to Look At | Why |
|---|---|---|
| 1–2 people, browsing and streaming | NBN 25 or 50 | Plenty for HD video, email and video calls |
| 3–4 people, several devices | NBN 100 | Handles multiple streams and downloads at once |
| Work from home, gaming, big downloads | NBN 500 or faster (fibre) | Faster uploads and downloads, and less slowing at peak times |
| Large household or home business | NBN 500, 750 or 1000 (fibre) | Room for many heavy users at the same time |
The speed on the box isn’t what you’ll see at 8pm. Telstra publishes typical evening speeds for each plan, and the ACCC’s Measuring Broadband Australia reports show what customers actually get. We’ll talk you through the realistic numbers for your plan.
What Type of NBN Connection Do You Have?
The type of NBN connection at your address decides the fastest speed you can get. You can check yours on NBN Co’s address checker, or just tell us your address and we’ll look it up.
✅ Fastest: FTTP and HFC
- FTTP: fibre all the way to your home
- HFC: cable network, common in many Brisbane suburbs
- Can reach NBN 500 to NBN 1000 where available
📶 Limited: FTTN, FTTC and FTTB
- Part of the connection still uses copper
- Usually capped at around 100Mbps
- Ask us about NBN’s fibre upgrade, which is free for eligible addresses
How to Get Connected Without the Hassle
Tell us your address
Send an enquiry or walk into either store.
We check your connection
We look up your NBN type and the speeds available.
We recommend a plan
Telstra or Belong, with the ongoing price explained clearly.
You decide
No obligation to sign up on the day.
We help you switch
We help arrange the switch or new connection and sort out the modem.
🔴 Watch Out for Intro Prices
Many providers advertise a cheap price for the first 6 or 12 months, then jump by $20 or more. Always ask what the price is on month 7 or month 13, and whether there’s a modem fee. We’ll give you the ongoing price up front. Also, don’t cancel your old plan until your new service is ready, or you could be left without internet.
Moving House in Brisbane?
Moving is the most common time to change NBN plans, and it’s also when things go wrong if you leave it late. A new address may need a new connection, and that can take longer than a simple switch.
Tell us your new address as early as you can, ideally a few weeks before you move. We’ll check what’s available and plan the timing so you aren’t without internet in the first week.
Why Get Your NBN Through Mobile Connect?
✅ What You Get With Us
- Real people, local to you. Walk into either store, seven days a week.
- Honest advice. The plan that suits your home, not the most expensive one.
- Mobile and internet in one place. See our Telstra, Belong and Boost mobile plans.
- Repairs under the same roof. See our phone repair services.
📍 Two Brisbane Stores
- Underwood Marketplace
- Sunnybank Hills Shopping Town
- Email: info@mobileconnect.com.au
Ready to sort out your NBN?
Send us an enquiry or walk into your nearest store. We’ll help you find the right plan.
What Do Customers Say About Mobile Connect?
Read what customers say about our advice, our service and the way we explain things.
Frequently Asked Questions
How much does NBN internet cost in Australia in 2026?
Most NBN plans cost between about $75 and $130 a month on ongoing prices. Telstra’s internet-only plans run from $89 (NBN 25) to $129 (NBN 1000) a month, and Belong’s start at about $75 for NBN 25 and $95 for NBN 100. Many providers advertise cheaper first-6-month prices, so always check the price after the offer ends.
What NBN speed do I need?
Most households do well on NBN 50 or NBN 100. One or two people streaming and browsing are fine on NBN 50, a family of three or four usually suits NBN 100, and heavy users who game, work from home or download large files should consider NBN 500 or faster, which needs a fibre connection.
Is Telstra or Belong better for NBN?
Belong is usually cheaper, while Telstra offers more speed tiers and a modem with 4G backup. Belong suits people who want a simple, lower-priced plan and are happy managing it online, while Telstra suits people who want faster plans, backup connectivity and Telstra’s own support. We can compare both for your address.
Does Boost offer NBN?
Boost Mobile announced a Boost Broadband NBN service in 2024, but it is mainly known for prepaid mobile. For home NBN, we usually recommend Telstra or Belong, so ask us what is available today.
Do I need to buy a modem for NBN?
Not always. Some plans include a modem and some are bring-your-own. Telstra’s bundle plans include the Telstra Smart Modem with 4G backup for a few dollars more per month, while internet-only plans expect you to use your own compatible modem.
What is the difference between FTTP, HFC and FTTN?
These are the types of NBN connection. FTTP (fibre to the premises) and HFC (cable) can reach the fastest speeds, up to 1000Mbps, while FTTN, FTTC and FTTB connections are usually limited to about 100Mbps. You can check your address on NBN Co’s website, or we can check it for you.
How do I switch my NBN provider?
Choose your new plan first, then let the new provider arrange the switch. Do not cancel your old plan until your new service is ready, or you may be left without internet. Most switches on an active connection are quick, and we can walk you through it.
What should I do when I move house?
Contact us as early as you can, ideally a few weeks before you move. A new address may need a new connection or a technician visit, which can take longer than a simple switch. Tell us your new address and we will check which plans are available.
Is 5G home internet a good alternative to NBN?
It can be, especially if your NBN is slow or you rent short-term. Telstra’s 5G home internet plans are priced from $70 a month, but speeds depend on your local 5G signal. We can help you work out whether NBN or 5G suits your home.
Ready to Find the Right NBN Plan?
Send us an enquiry or walk into Underwood Marketplace or Sunnybank Hills Shopping Town any day. Tell us your address and how your household uses the internet, and we’ll take care of the rest.