📋 Why Brisbane Customers Ask Us About Telstra

  • Honest advice. If a cheaper plan suits you better, we’ll say so. You shouldn’t pay for data you won’t use.
  • Two local stores, open seven days, with real people who know the plans.
  • Every Telstra option in one place: mobile plans, SIM only, prepaid, home internet, mobile broadband and phones.
  • We fix phones too, so a cracked screen or tired battery can be sorted on the same visit.

Which Telstra Plan Suits You?

Most people don’t need the biggest plan. Here’s a quick guide to what each option is for, and when it makes sense.

📱 Already own your phone

Telstra SIM Only Plans

Keep your phone, pay month to month, and change plans as your needs change. No lock-in contract.

🆕 Want a new phone

Telstra Mobile Plans With a Phone

Spread the cost of a new handset over monthly payments. We’ll go through the full cost over the term before you decide.

💳 Want to control spending

Telstra Prepaid

No contract and no bill shock. Pay upfront, recharge when you need to, and stop whenever you like.

See Telstra prepaid SIM cards →
🏠 Better home internet

Telstra Home Internet and NBN

Tell us your household size and how you use the internet, and we’ll recommend a speed tier so you don’t overpay.

💻 Data away from home

Telstra Mobile Broadband

Data for tablets, laptops and hotspots, using Telstra’s 4G and 5G network wherever you work.

🛍️ Prefer to buy outright

Outright Phones

Apple, Samsung, Google, OPPO and more, so you can pair your phone with any plan you like.

Not sure which one is you?

Tell us how you use your phone and we’ll recommend one or two plans, with the full cost explained.

How Much Do Telstra Plans Cost?

Telstra postpaid plans start from about $55 a month for the Starter plan (5GB), and the Premium plan is about $99 a month. Prepaid kits start around $15 for 7 days.

Telstra Prepaid KitWhat You GetBest For
$154GB for 7 daysVisitors and short-term use
$4420GB for 28 daysEveryday use, mostly on Wi-Fi
$7480GB for 28 daysHeavy users and hotspotting
$20080GB over 6 monthsBackup phones and light users
$395180GB over 12 monthsSet and forget for a year

Standard prices following Telstra’s May 2026 changes. Offers and bonus data change often, so ask us for today’s price.

💡 We’ll Tell You the Full Cost

That includes any phone repayments and what you’ll pay after any introductory offer. If you hold a concession card, ask us about Telstra’s concession discount.

Why Buy Your Telstra Plan From Mobile Connect?

✅ What You Get With Us

  • Real people, local to you. Walk into either store, seven days a week.
  • Honest advice. The lowest-cost plan that suits you, not the biggest one.
  • Your phone checked. Bring it in and we’ll check it will work with Telstra before you commit.
  • Repairs under the same roof. See our phone repair services.

What Happens When You Enquire?

1

Tell us what you need

Send an enquiry or walk into either store.

2

A few simple questions

About your phone, how much data you use and your budget.

3

We recommend a plan

One or two options, with the costs explained clearly.

4

You decide

No obligation to sign up on the day.

5

Get connected

If you go ahead, we help you get set up in store.

Ready to talk Telstra?

Send us an enquiry or walk into your nearest store. We’ll help you work out the right plan.

What Do Customers Say About Mobile Connect?

Read what customers say about our advice, our service and the way we explain things.

Posted on Google Google
Harpanthpreet Singh profile picture
Harpanthpreet Singh
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very good services they provided Highly recommended, staff is sood good , thankyou for help rahul bhai👌
Posted on Google Google
John Baills profile picture
John Baills
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great service on two separate visits for two separate issues, all staff members were friendly and efficient, with instant attention as soon as I walked in. Great customer service!
Posted on Google Google
Ismat walizada profile picture
Ismat walizada
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Rahul has been a great help to my all companys. He is always professional, helpful and quick 🤝
Posted on Google Google
Bill Kearley profile picture
Bill Kearley
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great place! Great service! Nothing is ever a problem with these guys! Manish is the man, super friendly and efficient!
Posted on Google Google
Murtaza mirzaee profile picture
Murtaza mirzaee
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I would like to express my sincere appreciation for the outstanding service I received from this Telstra team member. They were extremely friendly, professional, patient, and helpful throughout the entire process. They listened carefully to my concerns, took the time to understand my needs, and went above and beyond to assist me. The level of customer service was truly exceptional and exceeded my expectations. Employees like this make a real difference and create a positive experience for customers. Telstra should be proud to have such a dedicated and professional team member. Thank you for your excellent service and support! Thanks Rizal
Posted on Google Google
Fakhar Ali profile picture
Fakhar Ali
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I’ve been a customer of Telstra Partners Underwood since 2019, and I’ve always had a great experience with them. The team is friendly, professional, helpful, and always willing to go the extra mile to assist with any questions or issues. Their customer service is excellent, and they make everything easy and stress-free. It’s great to have a team you can trust and rely on over the years. Highly recommend Telstra Partners Underwood to anyone looking for outstanding customer service!
Posted on Google Google
Jass Deol profile picture
Jass Deol
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Manish is an outstanding individual, consistently demonstrating exceptional qualities. My brother, who is known for his helpful nature, finds it difficult to adequately express the depth of admiration he holds for him.
Posted on Google Google
Zakir Sarwari profile picture
Zakir Sarwari
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
He is very helpful and good conversation
Posted on Google Google
Steven Galdona profile picture
Steven Galdona
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Was very helpful and answered all my questions

Frequently Asked Questions

Is Mobile Connect a Telstra partner?

Yes. Mobile Connect is a Telstra partner with stores at Underwood Marketplace and Sunnybank Hills Shopping Town, so the plans and services you buy from us are genuine Telstra plans.

Can I bring my own phone to Telstra?

Yes. If your phone is unlocked and supports Australian 4G or 5G, it will work with a Telstra SIM only or prepaid plan. Bring it in and we’ll check it with you.

What’s the difference between SIM only and prepaid?

SIM only is a monthly plan with no phone included, while prepaid is paid upfront so you can only spend what you’ve already recharged. Prepaid suits people who want tight control over spending.

Do I need to sign a contract for a Telstra plan?

Not for SIM only or prepaid, which are no lock-in. If you buy a phone on a plan, you repay the phone over a set term, and we’ll go through the full cost with you first.

Can I keep my current phone number?

Yes. You can move your number to Telstra. Ask us before you cancel your old service so you’re not left without a connection.

What do I need to bring in store?

Bring your phone and photo ID, such as a driver licence or passport. If you’re moving your number, bring your current provider’s account details as well.

Which Telstra plan is best for me?

It depends on how much data you use and whether you need a phone included. If you mostly use Wi-Fi at home and work, a smaller plan usually does the job, and we’ll recommend the lowest-cost plan that suits you.

Can you help with Telstra home internet?

Yes. Tell us your address and how many people use the internet, and we’ll recommend a Telstra home internet plan that suits your household.